🎲 Lộc Dice — Support

Thanks for playing Lộc Dice! Here are answers to common questions. If you need more help, email support@onyxtech.info and we'll get back to you.

No real money — read this first

Can I win or lose real money?

No. Chips are virtual and have no cash value. They cannot be bought with real money, cannot be cashed out, sold, or traded, and there are no in-app purchases of any kind. Lộc Dice is entertainment only, rated 17+ for simulated gambling.

I ran out of chips.

A free daily bonus tops you back up — come back the next day and it will be waiting. There is no way to buy chips, by design.

How to play

What are the rules?

Bầu Cua Tôm Cá is played with three dice, each showing six symbols: Gourd (Bầu), Crab (Cua), Shrimp (Tôm), Fish (Cá), Rooster (Gà), and Deer (Nai). Put chips on any symbols you like, then roll. Every symbol you backed that appears on the dice pays out.

How exactly do payouts work?

For a stake S on a symbol that appears k times across the three dice:

AppearsResult
0 timesyou lose the stake S
1 timeyou receive 2× S (your stake back, plus S)
2 timesyou receive 3× S
3 timesyou receive 4× S

The same numbers are shown in the app under How payouts work. Nothing is hidden and nothing is rounded in the house's favour.

Are the dice fair?

Yes. Each die is an even 1-in-6 with no weighting, no streak-breaking, and no adjustment based on your balance or your bets. The dice logic lives in a separate, unit-tested module that has no access to your chip count at all.

Progress

Is my balance saved?

Yes, automatically on your device. Deleting the app clears it. There are no accounts and no cloud saves, so a balance cannot be transferred between devices.

Can I reset my game?

Deleting and reinstalling the app starts you over with the standard opening balance.

Privacy and requirements

Does it need an internet connection or an account?

Neither. Lộc Dice plays entirely offline, has no accounts, no ads, no tracking, and no in-app purchases. See the privacy policy.

What devices does it run on?

iPhone and iPad running iOS 16 or later.

Questions? Email support@onyxtech.info · ONYX Tech LLC.